So called "20 minutes" with some tricks activity center phone from Kosovo who recruits various insurance clients in Switzerland.
Phone falls only once and stopped. And several times a day. When he calls back, to introduce someone from Suisse Call, who arranges for health insurance.
The media has fallen into yarn which centers located in Pristina. Further Humlumtimi issue that it operates illegally in a number Swiss and Swiss name that uses lies in a lawsuit. SwissCall Swiss-turn constantly receives complaints from citizens about harassment on the phone, without any connection with this work.
The director of the Swiss SwissCall meantime has learned what is spoken: telephone centers in the outside anganzhojnë countries personnel who know German, which should be presented as engaged by the large Swiss insurance.
For each reservation they receive an honorarium. "20 minutes" has found the Swiss ad's Call of Kosovo, which states: "The basic salary of 400 euros. After 15 arrangements, each term paid 10 euros ". These terms, according to media broadcasts Dialogplus was sold to independent insurance agents who recruited clients visit and sign insurance contracts that offer.
A representative of a Swiss insurance, interviewed by the media said that trick is not unknown for security. Swiss He denies Call-of Pristina is authorized by insurance to contact citizens. Helsana's representative, one of the apostrophized insurance, says that the firm works exclusively with serious contracted partners, who must meet certain standards set by it. However, according to him, there is total control. However, complaints that arrive at the firm dealt with strictly.
Even with another insurance firm - Visana - recognizes this problem. And also it had authorized refuses Pristina center for its business, although the firm cooperates with insurance agents. And there is no secret that the agents supplied with appointments by telephone centers. But they deal with more insurance firms together, clarifies Visana's representative for media. For him, "the majority of agents are serious".
At the end is the foundation for consumer protection, where citizens' complaints collide annoying publicity. His representative is cut, insurance firms must engage more to stop the terror telephone. They should make deal only with serious center phone, or calls to realize itself.